INSTALMENT REFUND REQUESTS NOW CLOSED
The deadline to submit a refund request was 5pm on the 12th of May & since the deadline has now passed, unfortunately we’re not taking any more refund requests at this time. The good news is any 2020 tickets have been automatically rolled over to the 2021 festival. If you bought a ticket to this year’s festival you should be able to find it in your eventbrite account.
If you cannot make the 2021 dates, then we’ll happily roll your tickets over to 2022 (18-21 August). If neither of these dates work for you, then you are more than welcome to sell your ticket at face value & we will help to change the name on the tickets to facilitate this.
If you still require help then please drop us an email on our tickets@ email and we’ll endeavour to reply as soon as possible.
If you submitted a refund request before the deadline then we will of course reply asap.
Thanks for reading and we look forward to partying with you at ArcTanGent next August.