All our tickets include camping apart from day tickets or if specified on the ticket type.
ArcTanGent runs from Wednesday – Saturday. To enter on Wednesday, you’ll need a 4 day ticket. All 3 day tickets allow access from the Thursday. You can also see arrival times and how to get to the festival, here. On your DICE tickets, please refer to the title of your ticket for the date, rather than the event date (this is generalised for all attendees).
If you have a car parking and campervan, you can enter site from the title of your general access ticket (4/3day/day ticket).
INSTALMENT TICKETS
Instalment tickets are provided by GoCardless. All tickets are non-transferrable and no re-sales.
• Look out for your instalment ticket confirmation email from [email protected]. Sometimes this email is slightly delayed and can end up in your junk mail.
• Each instalment will be taken monthly, 3 – 5 days after you started the plan. We are unable to amend dates the instalment payment leaves your account.
• We are unable to change the bank account which you signed up with, but you can call GoCardless on 020 7183 8674 to do this.
• We have now sent all instalment tickets via Eventbrite for 2024. If you have not received them, please check your junkmail with the email address you signed up with.
NEED TO SELL OR WANT TO FIND A SOLD OUT TICKET?
If you’re a DICE ticket holder there is of course a built-in waiting list and transfer to a friend feature on DICE which should be your first point of call. You can find out more information on how to do this, here. If you’re looking for a sold out ticket, you can join a waitlist on DICE to be the first to grab one when it becomes available.
For instalment tickets, you can list your eventbrite ticket on Twickets or Tixel to sell.
TICKETS REQUIRE VALID ID
A valid form of photo ID is required to redeem your ticket. Accepted forms of ID are driving licenses, passports and Proof of Age Scheme card (e.g. Validate UK, Connexions Card). You can visit our ID page for more information.
KIDS TICKETS
Children must be accompanied by an adult at all times. All under 13’s tickets will mirror which ticket the guardian holds, for example – if you are a VIP ticket holder, your under 13s ticket will automatically be upgraded. Kids tickets can be purchased on the weekend event or day event on DICE.
ENQUIRIES
Any enquiries about your DICE tickets, please contact DICE through their contact form or through the “Need help?” function in their app.
Any other ticket enquiries can be sent to [email protected]