TICKET INFO
TO BUY TICKETS
To buy tickets please visit our tickets page.
All our tickets include camping apart from day tickets or if specified on the ticket type.
ArcTanGent runs from Wednesday – Saturday. All 3 day tickets allow access from the Thursday. You can also see arrival times and how to get to the festival, here. On your DICE tickets, please refer to the title of your ticket for the date, rather than the event date (this is generalised for all attendees).
If you have a car parking or campervan ticket, you can enter site based on the title of your general access ticket.
INSTALMENT TICKETS
Instalment tickets are provided by GoCardless. All tickets are non-transferrable and no re-sales.
- Look out for your instalment ticket confirmation email from help@gocardless.com. Sometimes this email is slightly delayed and can end up in your junk mail. We're not able to resend these confirmation emails.
- Each instalment will be taken monthly, 3 – 5 days after you started the plan. We are unable to amend dates the instalment payment leaves your account.
- We are unable to change the bank account which you signed up with, but you can call GoCardless on 020 7183 8674 to do this.
- In June/July-ish time, we will send you an official ticket which will gain you access to the ArcTanGent festival site.
TICKETS REQUIRE VALID ID
A valid form of photo ID is required to redeem your ticket. Accepted forms of ID are driving licenses, passports and Proof of Age Scheme card (e.g. Validate UK, Connexions Card). You can visit our ID page for more information.
KIDS TICKETS
Children must be always accompanied by an adult. All children’s tickets will mirror which ticket the guardian holds, for example – if you are a VIP ticket holder, your kid's ticket will automatically be upgraded. Kid's tickets can be purchased through DICE under the weekend or day events.
ENQUIRIES
Any enquiries about your DICE tickets, please contact DICE through their contact form or via the “Need help?” function in their app.
Any other ticket enquiries can be sent to tickets@arctangent.co.uk
