ArcTanGent is the world’s ultimate music festival for the alternative of the alternative. Capacity is strictly limited to 5,000. Click here for tickets. ArcTanGent is held on August 20th – 22nd August 2020 just 10 miles south of Bristol and only 2 hours from London. You’ll get 3 nights camping, over 90 bands across 4 stages, a silent disco and some of the best food and drink money can buy. ArcTanGent, the best weekend of your summer guaranteed!

LOCATION

ArcTanGent is hosted on Fernhill Farm, Compton Martin, BS40 6LD, only a short journey from Bristol city centre, Bristol Temple Meads Station and Bristol Airport. The entrance to the festival is on the B3134. Click here for directions.

GENERAL INFO

ArcTanGent has a few simple rules to make the festival an enjoyable experience for all.

  • No dogs or pets on site.
  • Fires and charcoal BBQs are not permitted on site.
  • No drugs.
  • SLR and other professional cameras are only permitted on site with a press pass. Compact digital/film cameras are fine for all non-press attendees.
  • Under 18’s need to be accompanied by an adult (a responsible person over the age of 21).

AGE RESTRICTIONS

There is no minimum age restriction, however under 18s must be accompanied by an adult at all times. Under 18s without an accompanying adult will not be permitted onto the site.

ALCOHOL

There is a “bring your own” alcohol limit at ArcTanGent. Guests over 18 (with approved ID) may bring 1 crate of lager, ale or cider in non-glass containers or 1 bottle of spirits or wine in non-glass containers. For safety reasons glass is not permitted and will be confiscated. Under 18s will not be permitted to bring alcohol onto the site and will have it confiscated by security.

BBQs AND CAMPING STOVES

Small gas camping stoves can be used providing they are off the ground and do not scorch the grass. Fires and charcoal BBQs are not permitted on site, as a condition of our license.

BANDS

Bands are on stage between the following times (subject to change):

Thursday 11:00-23:00
Friday 11:00-23:00
Saturday 11:00-23:00

Music finishes by 23:00 each night and will be followed by a Silent Disco until 03:00. The full line up can be viewed here.

BOUTIQUE AND PRE-PITCHED CAMPING

Tangerine Fields provide a range of choices for camping options at ArcTanGent. From bell tents, to cosy cubes, geo domes and pre-pitched dome tents; there are options for all budgets. If you are travelling from overseas or wish to travel light to get to ArcTanGent, you can also purchase mattresses, bedding, sleeping bags and other camping accessories which will be waiting for you when you arrive. For more information and prices visit our Glamping page or book via Tangerine Fields booking page. You must own a weekend ticket to book pre-pitched or glamping options.

CASHLESS

ArcTanGent is a cashless festival. Details to follow.

CASH MACHINES

Cash machines are available on site.

CAMPING

ArcTanGent weekend tickets include camping onsite at Fernhill Farm. Day tickets do not include camping. Please take home your tent. Left tents go to landfill as most are not suitable for charities. For pre-pitched tents please see boutique and pre-pitched camping above.

CAMPERVANS

Campervans are permitted on site. There is a designated campervan parking area. Camping is not permitted in the campervan parking area. You are required to have a campervan ticket if you wish to stay in your campervan. These are available from the tickets page.

DISABLED ACCESS

Please refer to the welfare section below for further information. If you need further information please email pa[at]arctangent[dot]co[dot]uk

DOGS

As a condition of our licence, dogs are not permitted on the site (except guide dogs).

DRUG POLICY

Illegal Substances may not be brought into the site. You may be searched at the entrance. Refusal to be searched will result in the denial of entry.

FAMILIES

ArcTanGent is not a child-orientated event; however, families are welcome to attend. Under 10s tickets are available for free from our website. There are a limited number of these tickets available. Children must be accompanied by an adult at all times. Please ensure your child is wearing a wristband with a parent/guardians mobile number on it so we can contact you if needed. These wristbands are available from wristband exchange.

FIRST AID

There is on-site first aid provided by St. John’s Ambulance.

ID

ArcTanGent uses a “Challenge 25” and “Proof of Age” scheme, so anyone who looks under 25 must bring official ID (passport, driving license or other photo ID). Anyone without the relevant ID will be issued with an under 18 wristband.

INFORMATION POINT

An information/ point is situated at wristband exchange. Lost property will be taken to the security shipping container.

LOCAL ACCOMMODATION

To find local accommodation please search by postcode BS40 6LD.

LOST PROPERTY

Lost property is being handled by NotLost, the lost property specialists on behalf of ArcTanGent. If you lost an item at ArcTanGent, please make an enquiry via the lost report form at https://notlost.co/arctangent

A member of the NotLost team will get back to you and handle your enquiry within 1 working day of receiving the lost property to their London HQ. If your item was handed in NotLost will be able to provide collection details and a variety of postage options should they have your item.

If you have any further questions, please refer to the FAQ section on the lost report form mentioned above.

MERCHANDISE

ArcTanGent merch is available in the Merch and Record Store Area. Also available is merchandise from the bands performing at ArcTanGent and other merchandise from our partner record labels. You can also buy merch throughout the year from our online merch shop.

SEXUAL SAFETY POLICY

ArcTanGent has a zero-tolerance policy towards any kind of sexual assault or harassment at our festival. You can read the full Sexual Safety Policy here.

SILENT DISCO

A live silent disco takes place on Thursday on the main stage and a regular silent disco takes place on the Friday and Saturday night (from 11pm-3am) . Headphones are available for a £10 refundable deposit.

SITE OPENING TIMES

As ArcTanGent is a 4-day camping festival the event runs continuously from Thursday 09:00 till Sunday 03:00  however due to licensing laws you can only enter the festival between the following hours. To enter the site on the Wednesday you must hold a Wednesday early entry ticket (in addition to your weekend ticket) which is available on our ticket page.

Wednesday 16:00 – 22:00
Thursday 09:00 – 22:00
Friday 09:00 – 22:00
Saturday 09:00 – 22:00

The site officially closes at 14:00 on Sunday. On the Wednesday you will be permitted to enter the site from 16:00 (with an early entry ticket, which includes camping on Wednesday night). 3 day ticket holders will be allowed into the campsite from Thursday at 09:00 and Wristband Exchange will be open from 11:00.

Bands are on stage between the following times (subject to change):

Thursday 12:00-23:00
Friday 09:00-23:00
Saturday 09:00-23:00

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GET INVOLVED


BANDS

Want to play ArcTanGent Festival? Please fill in this survey & remember to link us up to your music.   Apply here.

PRESS

If you are a member of press and would like to receive our forthcoming press releases, please email our PR company MHC Publicity on matt@mhcpublicity.co.uk and hayley@mhcpublicity.co.uk

TRADERS

If you are interested in trading at ArcTanGent please email traders[at]arctangent[dot]co[dot]uk if you are a food trader or if you are a non-food trader please complete the online application form here.

STEWARDS

To apply to be a steward at ArcTanGent please complete the online application form here.

BARSTAFF

Have you got bar experience and want to get involved at ArcTanGent? Volunteer with us and be a part of the team – Just 1 x 8 hour shift is all that’s required in exchange for a complimentary weekend ticket. Apply here for bar staff positions

OTHER

Other needs please email info[at]arctangent[dot]co[dot]uk – please note that we are a small team and receive a large number of emails so it may take us some time to get back to you.

TRANSPORT

DRIVING

ArcTanGent is held on Fernhill Farm, Cheddar Road, Compton Martin, BS40 6LD, however, the main entrance is on the B3134 and can be viewed here. There is a car park at Fernhill Farm. Car parking is charged at £20 for the duration of the weekend. Advanced parking tickets can be bought here at a cost of £10.

NATIONAL AND LOCAL COACH TRAVEL

Tuned in Travel will operate a regular coach service from Bristol Temple Meads and Bristol Airport.

Pick Up Locations

Bristol Temple Meads Station = Bristol Temple Meads Incline – Outside the station

Bristol Airport = Coach stop next to  The Old Forge, Bridgewater Road, Bristol BS40 9UR (roughly about 800 metres from the airport arrivals exit)

Tickets for the coaches are available from Tuned in Travel. If tickets are no longer on sale on the website they are available on the day, cash only.

Coach Times

To view the Coach times please visit Tuned In Travel. Pick up from Bristol Temple Meads and Bristol Airport (Thursday & Friday only). You are welcome to take any bus to the festival from Bristol Temple Mead or Bristol Airport at any time on Thursday & Friday. Please note this is not a shuttle bus service, tickets are valid from one inward journey and one oward journey. There are no coaches operating on a Saturday. If you buy a return ticket, for the avoidance of doubt this means one trip from Bristol Temple Meads or Bristol Airport to the festival on Thursday or Friday and then one return journeys back to Bristol Temple Meads or Bristol Airport on the Sunday.  If you need to return to Bristol on Thursday Friday or Saturday other transport (pre-booked taxis) will be necessary.

Passenger Information Line

A passenger information line active throughout the event. Details of the passenger information line will be made available closer to the event.

NATIONAL DIRECT COACH TRAVEL

Tuned in Travel will be providing returning direct coach travel to ArcTanGent from various UK cities including Cardiff, London, Newport, and Manchester.

Bus timetable departing from UK cities is available from Tuned in Travel. Please double check all times with Tuned in Travel closer to the festival in case of any last minute changes.

TRAIN

If you plan to travel to ArcTanGent by train, the best station to arrive at is Bristol Temple Meads.

COACH

A number of coach operators run services to Bristol which include (but are not limited to) www.nationalexpress.com and www.megabus.com

PLANE

If you are travelling to ArcTanGent from overseas, the closest airport is Bristol Airport. From Bristol Airport the easiest way to get to the festival site is by taxi or with our travel partner, Tuned in Travel. The festival site is less than 10 miles (approx. a 20-minute drive) from the Bristol Airport. If you arrive at any other UK airport, please refer to the other modes of transport for onward journey to ArcTanGent.

TAXI

Some local taxi numbers include the following:

Checker Cars  –  01275 475000
Cheddar Taxis  –  01934 743801
Chew Cars  –  01761 462336
Farrington Taxi Hire  –  07928 516837
Temple Taxis  –  07586 637936

Taxis from ArcTanGent should be booked in advance to guarantee your pick up.

WELFARE

ACCESSIBILITY INFORMATION

Please visit our accessibility page here for full info.

GENERAL INFO

If you have specific accessibility needs please email pa[at]arctangent[dot]co[dot]uk with details of your requirements and we will do our best to help you.

ACCESS AROUND THE SITE

ArcTanGent is held on a farm. There are a few hard roads around the site but these are stoney roads that in wet-weather may become mud-covered.

PERSONAL ASSISTANT / CARERS TICKETS

ArcTanGent will provide a free personal assistant / carers ticket on proof of disability. Other needs please email pa[at]arctangent[dot]co[dot]uk

TICKETS

TICKETS REQUIRE VALID ID

A valid form of photo ID is required to redeem your ticket. Accepted forms of ID are driving licenses, passports and Proof of Age Scheme card (e.g. Validate UK, Connexions Card).

LOST/NOT-RECEIVED TICKETS

If you have not received your e-ticket or you need to re-print your ticket you can do so by logging into your Eventbrite account here.

NAME CHANGES

Name changes are possible by logging into your Eventbrite account.

REFUNDS

As per the terms and conditions of booking listed on Eventbrite we do not offer refunds, unless you bought an early bird ticket before March 1st. If you bought tickets before March 1st you may request a refund up until March 1st 2020. If this applies to you please email tickets[at]arctangent[dot]co[dot]uk

BUY NOW PAY LATER TICKETS

Reserve your ticket by paying a £20 or £50 deposit now and pay the balance any time between now and May 1st.

To upgrade (or transfer) your tickets from a Buy Now Pay Later ticket to a full ticket (at any time between now and May 1st) simply log into your Eventbrite account via http://eventbrite.co.uk/mytickets

You may need to set up a password if you don’t have an account already. However, Eventbrite will have stored a default username for you as the email address you used to buy tickets.

To find your ticket for ArcTanGent in your Eventbrite account:

  • Click “View Order” On the right-hand side. (Not the actual icon or title of the festival).
  • Click “Transfer” & select the full price 2 day, 3 day or VIP ticket to which you wish to transfer.
  • It will then ask you to pay the remaining balance (minus the deposit amount you’ve already paid).

UPGRADE TICKET 

Instructions on how to upgrade are as follows…

  • Visit eventbrite.co.uk/mytickets
  • Find your ATG ticket and click “Manage order” / “View order” Please note only the original ticket purchaser will be able to do this & you need to make sure you log into Eventbrite with the same email you used at the time of purchase.
  • Click “Transfer”
  • Select the ticket to which you want to upgrade & follow the steps. (It will then ask you to pay the difference).

PAYING THE REMAINDER ON A DEPOSIT TICKET

  • Visit eventbrite.co.uk/mytickets
  • Find your ATG ticket and click “Manage order” / “View order” Please note only the original ticket purchaser will be able to do this & you need to make sure you log into Eventbrite with the same email you used at the time of purchase.
  • Click “Transfer”
  • Select the ticket to which you want to upgrade & follow the steps. (It will then ask you to pay the difference).

INSTALMENT TICKETS

We use a platform called GoCardless to provide instalment tickets. You should receive a confirmation email from them after confirming your details. Occasionally GoCardless confirmations are delayed or end up in your junk mail. If you do not receive it 24 hours after setup, please email tickets[at]arctangent[dot]co[dot]uk Unfortunately we’re unable to change bank details once the direct debit is set up, so please make sure you use a bank account which you don’t intend to change before the end of the instalments.  If you’ve missed a payment on your instalment, no need to worry. Please contact us at tickets[at]arctangent[dot]co[dot]uk and we can reinstate your instalment plan. If you have purchased an instalment ticket, this ticket will not appear on your Eventbrite account until you’ve finalised your payments and 2-3 weeks before the festival, when we manually send you the ticket.

UNDER 10’s TICKETS

Under 10s tickets are available for free from our website. There are a limited number of these tickets available. Children must be accompanied by an adult at all times.

ENQUIRIES

Any ticketing enquiries can be sent to tickets[at]arctangent[dot]co[dot]uk

FOOD & DRINK

BARS

ArcTanGent operates a ‘Challenge 25’ policy. If you look under 25 please do not be offended if we ask you for proof of age when buying alcohol. We accept the following forms of identification: Current UK Passport Current Driver’s License or Provisional License Proof of Age Scheme card (e.g. Validate UK, Connexions Card). Even if you have been issued with an over 18’s wristband you may still be asked for ID at the bar. It is illegal to buy alcohol for persons under the age of 18, if you do you risk being ejected from the festival.

FOOD

At ArcTanGent we aim to offer a wide range of food choices. There are a range of vegetarian, vegan & gluten-free options available as well as some tasty meat options. Please check with all traders if you have allergens to ensure you’re able to eat the food they are providing.